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Our Policies


 

How do I make appointments?

You can schedule online by clicking the "BOOK NOW" button on our webpage.  Appointments can also be made by calling us during office hours or can be scheduled at the end of your office visit. We will confirm all patients 24 hours before their scheduled appointments. If you need to reschedule an appointment, please call us at least 24 hours in advance so that we can make that time available to other patients.  There is a $50.00 charge for patients who do not cancel or reschedule with at least 24 hour notice.  Please arrive 5 minutes prior to your appointment to complete any necessary paperwork. We sincerely believe that your time is valuable, and we will do our best to minimize any delays. If your visit is delayed due to some unpredictable happening at the clinic, we will make every effort to accommodate you or reschedule your appointment.

Walk-Ins

We are unable to accept walk-in patients at this time. However, we do offer a limited number of same-day/emergency appointments reserved for patients with medical emergencies. Please call our office ahead of time to see if a same-day appointment is available.

Cancellation Policy / No-Show Policy

Should you need to cancel your appointment please contact our office as soon as possible and no later than 24 hours prior to your scheduled appointment.  This allows us enough time to schedule other patients who may be waiting for an appointment. 

Effective June 1, 2023, any patient who fails to show or cancels/reschedules an appointment and has not contacted our office with at least 24 hours notice will be considered a no-show and charged a $50.00 fee.

As a courtesy, patients are reminded of scheduled appointments by phone, text, and email unless you have opted out of the notifications.  If you do not receive the reminder calls or messages, the above Policy will remain in effect.

Insurance

Seven Corners Medical Center participates with most of the major insurance carriers in the Mid-Atlantic region. Please bring your insurance and identification cards with you at the time of appointment. Full payment of deductibles, co-payments and non-covered services are due at the time the service is rendered. Please contact your insurance company for more information about what is included in your coverage A partial list of insurances accepted by us are Aetna, Anthem, Carefirst BC/BS, CIGNA (NOT CIGNA CONNECT), Emblem Health/GHI, First Health, HealthKeepers, Johns Hopkins Health Plan, Kaiser Permanente, Medicare, Medicaid, PHCS, Tricare/Humana Military, United Health Care.  Please call us if you have any other insurance carrier as we update our list frequently.

Lab Results

It usually takes 5 business days from the date of the specimen collection before the results are received, reviewed and filed in your medical record. Please be sure to set up your portal access to be able to access your medical record to include lab results.  A Nurse or Physician will notify you of any abnormal results.

Prescriptions and Refills

Prescription refills are only made during office hours when we have access to your medical records, except in an emergency situation. You will have to be seen by a physician before a prescription is refilled, to ensure that your medical conditions have not changed since the last visit and prescription. Due to the high number of calls we receive from pharmacies, it is important to address your prescription needs during your office visit. Please notify us 2-3 days in advance, for refills of routine medications. Some insurance plans provide significant savings by using their mail order pharmacy. Mail order pharmacies usually authorize a 90-day supply of medication for the same price as a 30-day supply. Please inform us if you want to take advantage of this savings so prescriptions can be written appropriately.

Location

Seven Corners Medical Center
6045 Arlington Blvd
Falls Church, VA 22044
Phone: 703-237-7900

Office Hours

Get in touch

703-237-7900